Privacy Policy

Privacy Policy 🔒

Last updated: July 2026

At Valpurr, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you visit or make a purchase from Valpurr, we may collect the following information:

  • Personal identification: Name, email address, phone number, billing and shipping address
  • Payment information: Processed securely via Shopify Payments — we never store your full card details
  • Order information: Products purchased, order history, and transaction details
  • Device & browsing data: IP address, browser type, pages visited, and time spent on site (via cookies)
  • Communications: Messages you send us via email or contact forms

2. How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your enquiries and provide customer support
  • Improve our website, products, and services
  • Send marketing emails (only with your consent — you can unsubscribe at any time)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only where necessary:

  • Shopify — our e-commerce platform (see Shopify's Privacy Policy)
  • Payment processors — to securely handle transactions
  • Shipping carriers — to deliver your orders
  • Email marketing tools — only if you've opted in to receive marketing

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.

5. Your Rights (GDPR)

If you are based in the EU or UK, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@Valpurr.store.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for accounting purposes.

7. Security

We take data security seriously. Our store uses SSL encryption and Shopify's secure infrastructure to protect your information. However, no method of transmission over the internet is 100% secure.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@petora.store or visit our Contact Us page.